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The Hong Kong Mediation Council (HKMC) is hosting a series of Webinars entitled "Mediation Insight Series" in order to update the knowledge of mediators and hone their practical skills. Due to the ongoing COVID-19 pandemic, the events will not be held physically but conducted online via ZOOM.

This is the first Webinar which will highlight the soft skills necessary for the success of a commercial mediation, in particular, the need to foster empathy. It will cover the following topics:

  • The essential components of a settlement agreement;
  • Practical considerations on drafting a settlement agreement, e.g. parties, subject matters, manners of payment, etc. based on a hypothetical commercial dispute;
  • The necessary elements in an effective apology;
  • What is forgiveness to disputing parties ?
  • A mediator's role in facilitating apology and forgiveness
  • Questions and Answers session

Join us in this Webinar to learn more!

The Webinar would be conducted in English, and the target audience is general mediators and legal practitioners including in-house counsels. Registered participants will receive by email a Zoom Meeting ID for checking in to the Webinar.


12:50: Participants start checking-in to the Webinar

13:00: Webinar starts

13:05: Presentations and Sharing by Panel Speakers

14:00: Questions and Answers session

14:15: Webinar ends

CPD: 1 Point (HKIAC)

(CPD Accreditation pending from HKMAAL and the Law Society of Hong Kong)

There will be a short quiz at the conclusion of the Webinar in the form of multiple choice questions on the content of the Webinar. The satisfactory completion of the multiple choice questions will serve as an actual proof of attendance in compliance with the requirements from CPD awarding bodies.