In these unprecedented times, HKIAC has implemented measures to prioritise the health and safety of guests and staff at HKIAC, and to ensure no disruption to the services we provide.
The case management teams remain fully operational. Most of our staff are currently working remotely and are able to continue their work effectively, including by being contactable by email and phone.
In cases under HKIAC's auspices, documents may be delivered by email or other electronic means pursuant to the applicable rules. The service of hard copy documents continues to be possible, however, please advise your case manager or HKIAC reception in advance to ensure visitors are aware of the necessary precautions (see below).
For case-related enquiries, please contact the case manager directly (details of the Secretariat members can be found here). Alternatively, please call +852 2525 2381 or email one of the following addresses as appropriate: email@example.com, firstname.lastname@example.org, or email@example.com.
HKIAC partners with leading legal technology specialists to offer users a comprehensive range of integrated virtual hearing services. These services include: HD video and audio conferencing, online document repositories (including bundles and electronic presentation of evidence), and transcription and interpretation services. Further details can be found here.
PRECAUTIONARY MEASURES FOR GUESTS AND STAFF
The health and safety of guests and staff at the Centre is of top priority to us and we have put in place precautionary measures in light of the COVID-19 situation. Subject to these measures, HKIAC's premises at Two Exchange Square, Central, Hong Kong remain operational and accessible for hearings and meetings. Parties may also consider using HKIAC's virtual hearing services, as mentioned above, details of which can be found here.
HKIAC's precautionary measures (as of 26 March 2020)
We continue to monitor the rapidly evolving situation closely.
HKIAC WEBINAR SERIES
To ensure our users remain connected to developments at HKIAC and other arbitration-related matters, HKIAC has launched the "HKIAC Webinar Series".
This series of 60-minute webinars will be held weekly starting 8 April 2020. The series comprises four language tracks: English, Mandarin, Korean, and Russian. Register now here.